William Katz: Urgent Agenda
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HELLO FEDEX – AT 9:25 A.M. ET: Will the Post Office go the way of the pony express? The prospects are grim, and not likely to get better in this economy. From the Washington Post:
I think they call that competition. Glad the Postal Service discovered it.
COMMENT: I suspect e-mail has a lot to do with dropping volume. The Postal Service must make changes, and they will be painful. Say goodbye to Saturday delivery. Look, we aren't anti-union here. I'm a union member myself. Unions have done good things, and some not-so-good things. There are fine unions, and shady ones. But it's clear the Postal Service must make changes in work force rules to reflect the reality of market conditions. There will be those who say that they can just keep raising rates. But you can raise your rates to the point where you price yourself out of the market. E-mails, after all, are seen as essentially free, or remarkably inexpensive as part of internet packages. We hope that labor changes produce as little pain as possible. We also hope the Service comes up with new and innovative products that attract customers. I'd hate to see the Post Office go, or be reduced to three-day-a-week delivery, which has been mentioned. Watch for major changes. August 12, 2011 |
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